Returns & Exchanges
At DoulosDesigns, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return or exchange within 30 days of delivery.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship It Back
Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing